Annals of Occupational and Environmental Medicine

[Special Collection] Psychosocial stress measurement tools

Special Article

Occupational stress (KOSS^®19): scale development and validation in the Korean context: Hansoo Song, Hyoung Ryoul Kim, Inah Kim, Jin-Ha Yoon, Sang-Baek Koh, Sung-Soo Oh, Hee-Tae Kang, Da-Yee Jeung, Dae-Sung Hyun, Chunhui Suh, Sei-Jin Chang; Ann Occup Environ Med 2025;37:e12. Published online May 7, 2025; DOI: https://doi.org/10.35371/aoem.2025.37.e12

Abstract Abstract in Korean PDF Supplementary Material

Background
The Korean Occupational Stress Scale (KOSS) was developed in 2004. During this time, industrial structures have evolved, and societal awareness of occupational stress has changed. This study aims to develop and validate a revised version of the Korean Occupational Stress Scale (KOSS®19), tailored for workers, reflecting these changes.
Methods
The KOSS®19 was developed based on the 26-item KOSS–short form (SF) through a review by eight experts. A survey was conducted including 359 service industry workers, comprising the KOSS®19, Burnout, and Depression scales. The KOSS®19 subscales were restructured, and their reliability and validity were evaluated.
Results
The KOSS®19 composed of eight subscales: hazardous physical environment (2 items), high job demand (3 items), insufficient job control (2 items), low social support (2 items), job insecurity (2 items), organizational injustice (4 items), lack of reward (2 items), and work-life imbalance (2 items). The reliability and validity of the KOSS®19 were found to be satisfactory.
Conclusions
The KOSS®19 is a suitable tool for assessing occupational stress, effectively replacing the original KOSS and KOSS-SF.

직무 스트레스: 한국적 맥락에서의 척도 개발 및 타당화
목적
한국형 직무스트레스 척도(KOSS)가 2004년에 개발된 이후 산업 구조가 변화하고 직무 스트레스에 대한 사회적 인식도 달라졌다. 본 연구는 이러한 변화를 반영하여 한국형 직무스트레스 척도 개정판(KOSS®19)을 개발하고 타당성을 검증하는 것을 목적으로 한다.
방법
KOSS®19는 기존의 26문항 KOSS-SF를 기반으로 8명의 전문가 검토를 거쳐 개발되었다. 서비스업 종사자 359명을 대상으로 KOSS®19, 소진(Burnout) 척도, 우울 척도를 포함한 설문조사를 실시하였으며, KOSS®19의 요인을 재구성하고 신뢰도 및 타당도를 평가하였다.
결과
KOSS®19는 8개 요인으로 구성되었다: 위해물리환경(2문항), 높은직무요구 (3문항), 직무자율성결여(2문항), 낮은사회적지지(2문항), 직업불안정(2문항), 조직불공정(4문항), 보상부적절(2문항), 일-삶의불균형 (2문항). KOSS®19의 신뢰도 및 타당도는 만족할 만한 수준으로 확인되었다.
결론
KOSS®19는 직무 스트레스를 평가하는 데 적절한 도구로, 기존 KOSS 및 KOSS-SF를 효과적으로 대체할 수 있다.

Citations

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Original Article

Burnout, stress, and their correlates among bank employees of South India: a cross-sectional study: Guruprasad Vinod, Srikant Ambatipudi; Ann Occup Environ Med 2024;36:e22. Published online August 28, 2024; DOI: https://doi.org/10.35371/aoem.2024.36.e22

Abstract PDF Supplementary Material

Background
The banking sector is one of the job sectors that experience high stress, workload, complex interpersonal relationships, and job burnout as it involves interaction with the public and financial responsibilities, which leads to high burnout and stress. The present study was conducted to assess the prevalence of burnout and stress among bank employees and to find the associated factors.
Methods
This cross-sectional survey was conducted among 282 bank employees of Kollam district, Kerala, India. Data was collected using a self-administered questionnaire related to the socio-demographic and professional details. We used the Oldenburg Burnout Inventory (OLBI) to screen for burnout levels. Depression Anxiety Stress Scale (DASS 21) to screen for the levels of depression, anxiety, and stress among study participants. Descriptive statistics were used to summarize the data, and logistic regression was used to identify the factors associated with the levels of burnout and stress.
Results
Of 282 study participants, moderate to high levels of burnout were observed in 232 participants (82.2%), and 74 participants (26.2%) had mild to extremely severe levels of stress. Daily average working duration showed an association with higher levels of burnout (adjusted odds ratio [ORAdj]: 2.391; 95% confidence interval [CI]: 1.12–5.10) and stress (ORAdj: 3.37; 95% CI: 1.58–7.16).
Conclusions
A high prevalence of burnout and stress was observed in the present study. The duration of working hours was associated with both burnout and stress. Therefore, regulating the working hours may help adequately manage stress and burnout, thereby improving the mental health of bank employees.

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Research Article

A study on the characteristics of Maslach Burnout Inventory-General Survey (MBI-GS) of workers in one electronics company: Young Gon Choi, Byung Jin Choi, Tae Hwi Park, Jun Young Uhm, Dong Bae Lee, Seong Sil Chang, Soo Young Kim; Ann Occup Environ Med 2019;31:e29. Published online October 15, 2019; DOI: https://doi.org/10.35371/aoem.2019.31.e29

Abstract PDF

Background

This study investigated characteristics according to demographic, occupational factors of Maslach Burnout Inventory-General Survey (MBI-GS) and related scales to MBI-GS.

Methods

The subjects of the study were 3,331 workers in 3 different workplaces of one electronics company. They filled in demographic factors surveys, occupational factors surveys, MBI-GS, Korean Occupational Stress Scale-Short Form (KOSS-SF), Patient Health Questionnaire-9 (PHQ-9), and World Health Organization Quality Of Life-Abbreviated version (WHOQOL-BREF). The correlations between sub-scales of MBI-GS and KOSS-SF, PHQ-9, WHOQOL-BREF were analyzed respectively. And KOSS-SF, PHQ-9, and WHOQOL-BREF were categorized; mean scores of sub-scales of MBI-GS were compared; and the quartiles of sub-scales of MBI-GS were presented.

Results

A comparison of mean scores of MBI-GS according to demographic and occupational factors showed a significant difference according to age, problem drinking behavior, working time, and working duration in exhaustion regardless of sex. In professional efficacy, a significant difference was observed in age, marital status, working type, and working duration. And as a result of correlation analysis, the correlation coefficient between exhaustion and PHQ-9 was the highest regardless of sex. In addition, regardless of sex, exhaustion and cynicism scores tended to increase and professional efficacy score tended to decrease as the work stress level rose. Same tendency is shown in case of the more severe the symptom of depression and the lower quality of life. When the quartile for sub-scales' score of MBI-GS were investigated, the burnout was more pronounced in female than in male.

Conclusions

Many demographic and occupational factors affect burnout were identified in one electronics company, and we investigated which sub-scales of MBI-GS were affected. Through this study, burnout characteristics were identified in a few population group of Korea, and the results are expected to be useful for burnout risk group identification, counseling, etc.

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